Home / Jobs / Microland Offcampus Recruitment Drive | B.E/B.Tech | 29,30 November 2016 | Bangalore

Microland Offcampus Recruitment Drive | B.E/B.Tech | 29,30 November 2016 | Bangalore

Microland Offcampus Recruitment Drive | B.E/B.Tech | 29,30 November 2016  | Bangalore

 Company Profile  :     

Microland is an IT infrastructure services provider, offering services across Infrastructure Management, Infrastructure Modernization, Process Maturity Services, Assurance and Compliance, Technical Support, Cloud Computing, Virtualization, Collaboration and Mobility.The headquarters of Microland are in Bangalore, India. Microland was started by Pradeep Kar in August 1989. The company currently has over 2300 employees. Microland services have been delivered to more than 200 clients worldwide in recent years, many in the Fortune 500 list, whose businesses include manufacturing, chemicals, aviation, banking and finance, mortgage, healthcare, software, consumer level products, semiconductors, retail chains and business process outsourcing (BPO), to name a few.

WEBSITE DETAILS : http://www.microland.com/

                                                

How to Get Job Easily

Designation : Service Executive – Service Desk


 I have less than 60% in 10th,12th or Graduation.Can I get a good Job?

Job Category : IT/Software Industry

 
Qualification – Eligibility Criteria :  

  • 2015 passed out Batch only
  • B.E,B.Tech
  • Any Stream – 10th, 12th, & BE with 50%

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Top .Net Interview Questions

Skills :

  • Basic knowledge of PC/laptop hardware and associated external/internal components
  • Basic knowledge of Operating Systems and associated applications
  • Basic understanding of internet connections, VPN and networking concepts
  • Knowledge & understanding of email clients like outlook and other messaging platforms
  • Very good communication skills with ability to interact with Global Customers
  • Ability to comprehend queries, request, issues of the caller / user
  • Ability to communicate well with resolver groups / Level 2 Teams / SMEs
  • Ability to understand & follow defined processes
  • Ability to operate tools / systems as per SOPs
  • Ability to perform call triage
  • Ability to communicate in the right format for the client/user to understand the context

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 Job Description :

  • Service Desk executive role involves in- bound calls, out bound calls with Global Customers, managing email box
  • interacting with clients / users through chat services (Enterprise Level)
    Capture basic information related to PC/Laptop hardware and assign the tickets to respective teams for resolution
  • Review and follow up on action items till logical closure
  • Capture basic information on Messaging / email clients, error messages and route tickets appropriately
  • Verify connectivity issues pertaining to internet connection / VPN/LAN/Intranet
  • Collect information required for further troubleshooting of issues by L2 teams
  • Resolve Level 1 Technical issues by guiding the client/user over a call/email/chat

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Experience :  Freshers

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Interview Location : Bangalore

Latest Emails IDs of HR Manager

 

Job Location : Bangalore

 Placement Papers :

IBM,

Accenture,

HCL,

Siemens,

Please Carry below documents (mandatory) :
1.Updated Resume Copy
2.Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Walk-In Date : 29,30 November 2016

Best Consultancy in Bangalore

Walk-In Venue : 

Venu Date: 29 November 2016

Cambridge Institute of Technology
Chikkabasavanapura, Krishnarajapuram, Bengaluru, Karnataka 560036

Venu Date: 30 November 2016

Venue: Jyothy Institute of Technology,
Tataguni, Kanakapura Road,
Bangalore – 82

Interested and eligible candidates apply this position by following link as soon as possible

More Details : Click here (It is Direct Walk-in )

Link to Apply : Apply here

 

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Good Luck Friends!!!
God is always with you. 
With Best wishes and Best Regards,
Admin 

Adroit Joy  

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